BUSINESS PHONE SYSTEMS
Make your people more productive
Connect your business from just £5.99 a user
Here at Guru Technology, we don’t just replicate your current system, we will suggest alternatives, challenging the way that your calls are routed and suggesting alternatives that could improve your customer’s experience when calling your business.
With 5 systems in our portfolio, we can listen to challenges you have and suggest options that can really make a difference to your business.
We put your business first when designing your system, so that you get the most out of the hosted systems we have available for you. Does your phone system do what you want it to do? Or more importantly, does it do what your business needs it to do?
Change that today.
HOSTED PHONE SYSTEMS
VoIP Solutions from Guru Technology
Project Plan
We will discuss how your current system works so that we can fully understand what your business needs from our phone system. We will then agree on how you want your new system built, including all of your users, any hunt groups, whether you need Teams integration, imaging for Video calls or any on hold music, which you can use as an opportunity to showcase your business. Once the system is built we will test and only roll out when you are 100% happy with it.
Training
We can supply recorded IVRs or you can record them yourselves and we can include them in the build of your system to ensure that your clients reach their intended destination as quickly as possible. An IVR is a easy way for a client to appear professional and personable to inbound callers, whilst waiting for someone to answer the phone.
Installation
We will test your current connectivity prior to our team of experienced engineers installing your system. All hardware will be also be provisioned prior to install, meaning any deskphones are ready to ‘plug and play’, ensuring minimal disruption on the day. Depending on the complexity of your phone system, we could even get you up and running within 1 working day.
Support
We don’t just install the system and then leave you to use it. We will have regular contact with you to ensure the system is working how you want and need it to work. If there are any adjustments needed at any time, you have the full support of our customer service team, who are able to change any settings on your system and you can review these changes immediately.
HOSTED PHONE SYSTEM
More Than Just “Your Office Phone”
AI
AI can recognize poor call quality and troubleshoot in real time without any human intervention.
This can help improve call quality and minimize interruptions whilst generating insights for sales and marketing so your team can improve messaging, customer service, and sales tactics.
Security
Our hosted phone systems contain strong identity management tools. You’ll never be tricked into handing over information from a hacker. There’s strong encryption to ensure hackers can never eavesdrop on business calls, a feature that’s non-existent on the traditional phone system.
Performance
Reports and dashboards are available to ensure that you have visibility to you businesses activity and service levels. Our phone systems offer modern looking formats covering all types of calls and unique functionality on how and what you can see at the click of a button.
Call Recording
You can record conversations any time and you can play them back instantly from our network or download and store them on your own network.
Our Cloud Call Recording service is designed for users who make a large number of recordings, or who require secure, reliable, long-term storage of their recordings.
Remote Working Solutions
We have the right remote working solutions for your business needs. Our fully integrated services can be used with a desk phone, softphone, computer, laptop or mobile. Our VoiP app acts like your desk phone in your pocket. It operates using an internet connection meaning you can work from anywhere.
On-hold Marketing
Guru’s packages are designed to allow you to fully customise and update your messages on a regular basis. This provides you with the capability to advertise the products and services that you offer, as well as general information to callers who have been placed on hold.
Increase employee efficiency
Guru Technology’s hosted phone systems allow you to use the calling features inside of Microsoft Teams with your VoIP phone numbers, business call routing settings, and user features , all without leaving the Microsoft Teams platform.
By combining the capabilities of hosted phone systems with the collaborative features of Microsoft Teams, companies can enhance productivity, foster seamless communication among teams, and adapt to the dynamic demands of a modern workforce.
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Seamless Software Integration
Our hosted phone systems go beyond just communications. They seamlessly integrate with Customer Relationship Management (CRM) platforms and ERPs. Experience the power of real-time data synchronization, automatic call logging, and personalized client interaction. Boost productivity, enhance customer experiences, and drive sales with our VoIP solution.
Our integrated solution empowers your team to deliver personalized and exceptional customer experiences, ultimately driving sales and ensuring your business stays ahead in the modern marketplace.
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Compatible Software
All PSTN and ISDN phone networks will be switched to a fully digital network by 2025.
Every phone call you take, make or transfer will now be routed over the Internet. Now is the time to futureproof your business and join the switchover movement to IP and cloud-based technology. Make the transition to digital seamless with Guru Technology.
Did you know? We have more 5* Google reviews than any other Telecoms company in the UK
We ask for feedback from every customer, we think it's important to get real opinions, from real people.
See why our customers love Guru.
Business phone system solutions for businesses across the UK
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